Privacy Policy

Last Updated: November 28, 2024

At ToolPier, we take your privacy seriously. This Privacy Policy explains how we handle your information when you use our free online tools.

1. Information We Collect

A. Tool Usage (No Data Collection)

When you use ToolPier tools:

• Your files, text, and data stay on your device - All processing happens in your browser
• No uploads - Your content never reaches our servers
• No storage - We don't save anything you process
• No accounts required - No registration, no personal information needed

B. Website Analytics (Cookies Used)

We use analytics services to understand how visitors use our site:

Google Analytics 4:

• Collects: Page views, session duration, device type, general location (city/country), referral sources
• Cookies: _ga, _ga_*, _gid (see cookie section below)
• Purpose: Understand which tools are popular, improve user experience, measure site performance
• Data retention: Up to 14 months (our setting)
• Your control: You can opt out via our cookie banner or browser settings

Microsoft Clarity:

• Collects: Session recordings (how you interact with pages), heatmaps (where users click), scroll depth
• Cookies: _clck, _clsk, CLID, MUID (see cookie section below)
• Purpose: Understand user behavior to improve site design and usability
• Privacy: Clarity masks sensitive form inputs automatically
• Your control: You can opt out via our cookie banner

C. What We DON'T Collect

• Your name, email, or contact information (we don't have user accounts)
• The actual content you process (text, files, images, PDFs, etc.)
• Credit card or payment information (all tools are free)
• Precise location (only general city/country for analytics)

2. How Our Tools Work (Client-Side Processing)

All ToolPier tools use client-side processing:

• Your browser does all the work - Processing happens on your device, not our servers
• No uploads - Your files never leave your computer
• Instant privacy - Your sensitive data stays completely private
• Works offline - Most tools work without internet once the page loads

Example: When you use our PDF Merger, the PDFs are combined entirely in your browser using JavaScript. The files never touch our servers.

3. Cookies We Use

Essential Cookies (No Consent Required)

Cloudflare Security Cookies:

• __cf_bm (bot management) - 30 minutes
• __cfruid (rate limiting) - session
• Purpose: Protect site from attacks, ensure reliable performance
• Legal basis: Strictly necessary for site security

Analytics Cookies (Consent Required)

Google Analytics 4 Cookies:

Cookie Name	Duration	Purpose
_ga	2 years	Distinguish unique users
_ga_*	2 years	Persist session state
_gid	24 hours	Distinguish users

Microsoft Clarity Cookies:

Cookie Name	Duration	Purpose
_clck	1 year	Persist user ID
_clsk	1 day	Connect multiple page views in a session
CLID	1 year	Identify returning users
MUID	1 year	Microsoft user identifier
SM	Session	Sync across Microsoft domains

Your Cookie Choices

You have full control over analytics cookies:

• Accept or reject - Use our cookie banner to choose
• Change your mind - Clear your browser's localStorage and refresh to see the banner again
• Browser settings - Block cookies entirely in your browser settings
• Opt-out tools - Use Google Analytics Opt-out

4. How We Use Analytics Data

We use analytics to:

• Understand which tools are popular - So we can build more tools people actually need
• Improve user experience - See where people struggle and make improvements
• Fix bugs - Identify pages with errors or issues
• Measure performance - Ensure pages load quickly

We DO NOT:

• Sell your data to third parties
• Use data for advertising targeting
• Share analytics data with anyone except Google/Microsoft (who process it for us)
• Try to identify you personally

5. Third-Party Services

Cloudflare (Hosting & Security)

Our site is hosted on Cloudflare Pages:

• May log IP addresses for security purposes
• Provides DDoS protection and CDN services
• See Cloudflare's Privacy Policy

Google Analytics

Analytics service provided by Google LLC:

• Processes usage data on our behalf
• See Google's Privacy Policy
• See How Google uses data

Microsoft Clarity

Session recording service provided by Microsoft:

• Records how users interact with pages (clicks, scrolls, mouse movement)
• Masks sensitive form inputs automatically
• See Microsoft's Privacy Statement
• See Clarity Cookie List

6. Data Security

We protect your privacy through:

• Client-side processing - Your sensitive files never reach our servers
• HTTPS encryption - All connections are secure
• No databases - We don't store user data that could be breached
• Minimal data collection - Only anonymous analytics

7. International Users & GDPR

ToolPier is available worldwide and complies with GDPR:

• Legal basis - Consent for analytics cookies (via banner), legitimate interest for security
• Data transfers - Analytics data may be transferred to US (Google, Microsoft)
• Your rights - Access, deletion, portability (though we collect minimal data)
• DPO contact - Use our contact form for privacy requests

8. Your Rights

You have the right to:

• Access your data - Request what we know about you (likely very little)
• Deletion - Ask us to delete your data (mainly clearing cookies)
• Opt-out - Reject analytics cookies via our banner
• Object - Object to analytics processing
• Lodge a complaint - Contact your local data protection authority

9. Do Not Sell My Personal Information (CCPA)

For California residents:

• We do NOT sell your personal information
• We do NOT share personal information for monetary consideration
• Analytics partners process data on our behalf (service providers, not buyers)
• You have the right to opt-out of analytics (use cookie banner)

10. Children's Privacy

ToolPier is safe for users of all ages:

• We don't knowingly collect data from children under 13
• Our tools don't require accounts or personal information
• Parents can feel confident their children's activities are private

11. Changes to This Privacy Policy

We may update this policy:

• Changes will be posted on this page
• The "Last Updated" date will be revised
• Significant changes will be announced on our homepage
• Continued use after changes = acceptance

12. Contact Us

Questions about this Privacy Policy or your data?

• Contact Form: Send us a message
• Privacy Requests: Use contact form with subject "Privacy Request"
• Cookie Questions: We'll respond within 48 hours

You can change your cookie preferences at any time by clicking Cookie Settings